Customer Research

The Collaborative Endocrine Surgery Quality Improvement Program aims to improve the value of care delivered to patients. Formed in 2012 by endocrine surgery leaders from the American Association of Endocrine Surgeons with expertise in outcomes tracking, CESQIP utilizes concepts of continuous quality improvement to improve outcomes and optimize costs. This is accomplished through patient-centered data collection, ongoing performance feedback to clinicians, and improvement based on analysis of collected data and collaborative learning.

Through data collection, analysis and collaborative learning, the AHSQC provides best practices, decision support, care pathways and ongoing performance feedback. The AHSQC is an authoritative resource for organizations to assess quality metrics and demonstrate a commitment to efficient, value-based patient-centered hernia care.

The Extracorporeal Life Support Organization (ELSO) is an international non-profit consortium of healthcare centers and physicians who are dedicated to the development, evaluation, and improvement of ECMO and other innovative therapies for support of failing organ systems in the neonate, pediatric, and adult populations. ELSO is focused on the ongoing development of its comprehensive patient registry – the world’s largest source of data on patients receiving ECMO – that aids in continuing education, guidelines development, publications, and device surveillance.

The Michigan Bariatric Surgery Collaborative aims to advance the science and practice of bariatric surgery. The program is a unique partnership between Blue Cross Blue Shield of Michigan, researchers at the University of Michigan, and clinicians from bariatric surgery programs across the state. Research and quality improvement efforts of the collaborative have resulted in significant reductions in mortality and complication rates following bariatric surgery in Michigan. 

The Michigan Emergency Department Improvement Collaborative aims to advance the science and delivery of emergency care across the state of Michigan. MEDIC is an integrated adult and pediatric, emergency medicine-led project encompassing the full spectrum of care across a diversity of emergency department settings. The collaborative is dedicated to measuring, evaluating, and enhancing the experience and outcomes of patients seeking care in emergency departments.

The Michigan Surgery Quality Collaborative, sponsored by Blue Cross Blue Shield of Michigan, is a quality improvement collaborative that powers a clinical registry with ArborMetrix to improve the quality of general, vascular, and gynecologic surgical procedures while reducing costs. The collaborative is held up as a national example of how to advance care and reduce adverse events using high integrity data to drive quality improvement and research.

The Michigan Spine Surgery Improvement Collaborative measures and improves the care and outcomes of patients who undergo spine surgery. It is supported by the Blue Cross Blue Shield of Michigan as part of the BCBSM “Value Partnerships” program. MSSIC focuses on spine surgery including indications for surgery such as stenosis, disk herniation and degenerative diseases for which pain relief and restoration of function are primary treatment goals. MSSIC aims to heighten patient care outcomes while consequently increasing efficiency of treatment.

The Michigan Trauma Quality Improvement Program aims to address inconsistencies and variations in patient outcomes related to trauma-based care. It focuses on quality improvement in high-impact areas such as blood clot prevention and bleeding control.

The Michigan Urological Surgery Improvement Collaborative is a physician-led quality improvement collaborative comprised of a consortium of urology practices in the state of Michigan. The collaborative is designed to evaluate and improve the quality and cost-efficiency of prostate cancer care for men in Michigan. By collecting clinically-credible data, comparing performance among peers, sharing best practices, and implementing changes in clinical behavior, MUSIC aims to achieve more efficient utilization of healthcare resources, improve care delivery, and enhance the quality, value, and outcomes of treatment provided.

The Michigan Value Collaborative uses claims data to help hospitals understand variation in healthcare use, identify best practices, and lead interventions for improving care before, during, and after hospitalization. Member hospitals access the MVC data registry to evaluate trends in care utilization, re-admissions and post-acute care around 32 medical and surgical conditions. MVC regularly publishes research in leading journals.

The Pediatric Cardiac Critical Care Consortium (PC⁴) aims to improve the quality of care for patients with critical pediatric and congenital cardiovascular disease in North America and abroad. It is a unique collaborative of leaders in pediatric cardiac critical care, cardiac surgery, and cardiology who represent a diverse group of centers caring for these vulnerable patients. PC⁴ and its participating centers have maintained an active scientific portfolio and have collectively achieved outstanding results and greatly enhanced care for their patients.