Those who are held accountable for what happens in healthcare – whether a physician, care team member, pharmaceutical company, medical device manufacturer, or health system – need to understand what happens, why it happens, and how to improve.
Those who are held accountable for what happens in healthcare – whether a physician, care team member, pharmaceutical company, medical device manufacturer, or health system – need to understand what happens, why it happens, and how to improve.
You set goals, outlined plans, and hit milestones. Then 2020 changed - in a big way. Questions came. Priorities shifted. Opportunities emerged.
Despite uncertainty, there are a few things to be sure about:
Can you hear it? The patient voice is getting louder.
Healthcare organizations are increasingly using patient reported outcome surveys to gather information about health status, symptoms, and patient-centered outcomes that take place in between visits and outside of a physician’s scope of access.
Healthcare analytics technology and clinical data registry software have made it easier to collect, organize, and analyze actionable, patient-sourced data.
Nearly half of the specialty societies that responded to a 2019 registry survey by the Council of Medical Specialty Societies reported they engage patients in their registry initiatives.1
This could all be changing – only continuing to grow – especially with the recent and significant transition of routine appointments to telemedicine visits. Keeping patients engaged in their health and invested in their outcomes has never been more important.